Frequently Asked Questions

I'm looking for this pieces, but from a different publisher. Do you have it?
You can use the search feature on our site; try something general like "beethoven sonata henle" to get the most results. We also work with many distributors throughout the world, so even if we don't officially carry it, we can probably get it to you at a great price. Just contact us and let us know what you're looking for!

What's your return policy?
The short answer is that we want you to be happy. Contact us with any concerns and we'll figure out how to make it right. The longer (and official!) answer from our lawyer is here.

How fast is the free shipping? Our standard shipping method is USPS Media Mail. It typically arrives within about 5 business days, though we've seen it as fast as two and as long as eight.

I'm not sure what the difference is between the formats (e.g. standard vs. clothbound).
Many publishers print extra versions like smaller "study scores" and really nice hard cover editions. Typically, if you're just looking for music to play, the first option listed is what you want (typically: "standard" or "parts"). Check out our full list of format meanings.